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Help & Information

Red Cherry Help and Info
We hope that this page will provide you will all the information you need but if you have any questions please get in touch via our contact page or at [email protected]


Unframed Prints

Unframed prints are sent by Royal Mail First Class Post within 48 hours of ordering so would normally arrive 3 days after ordering.  For personalised prints these standard delivery times apply after the customer has approved the emailed proof.

A4 Prints are packaged in a protective sleeve and hardbacked envelope.

A3 Prints are packaged in acid-free tissue and a cardboard tube.

In order to keep postage costs to a minimum we use standard Royal Mail First Class service, which offers no tracking or guarantees about specific delivery times.  Although loss, damage or delay caused by Royal Mail's postage service is beyond our control, we will always strive to resolve any delivery issues as quickly as possible, so please contact us as soon as possible in the rare event of a problem occuring.

Framed Prints

Framed prints are sent by courier service within 48 hours of ordering so would normally arrive 5 days after ordering.  For personalised prints these standard delivery times apply after the customer has approved the emailed proof.

Framed prints are shipped in protective packaging.

Courier tracking details will be provided.  If you are not in, the couriers will leave the parcel in a safe place or at an alternative address if you have specified this in the special instructions box at checkout.  If delivery is attempted and missed, you will be able to rearrange delivery with the couriers on a date to suit you.

Should there be any delivery problems, please contact us asap so we can resolve the problem as quickly as possible.  Damage during transit is beyond our control but if a replacement needs to be issued we will send one asap providing that photographic evidence of the damage is supplied so that we can reclaim costs from the courier service.

Where We Deliver

Please note that we currently only deliver all of our products within the UK, however unframed prints can be purchased outside of the UK - please contact us for a postage price.


We hope you'll be delighted with your purchase but should you wish to return your item please notify us in writing within 14 days of receving the item by emailing [email protected] or by completing our returns form which can be found here.  We are not obliged to accept returns that are notified later than 14 days from receipt of purchased item.

The item should then be returned within 14 days and should be sufficiently packaged for transit using the original or equivalent packaging.  The item must be returned in re-saleable condition in order for a refund to be issued.  It is recommended that you use a tracked method of postage so that you have proof of returning the item.  We cannot issue refunds for return items that are lost in transit without proof of sending, or are damaged in transit due to inadequate packaging.

Please note that the refund will not include return postage, the cost of which is incurred by the buyer.  Where an item is deemed faulty on receipt, return postage costs will also be refunded (evidence will be required).

Refunds are normally made as soon as the return item is received, but in accordance with Consumer Rights Regulations will be made no later than 14 days of receiving the returned item.

Please note that in accordance with the Consumer Regulations personalised items/prints are non-cancellable/non-refundable although refunds/replacement wll still apply for damage caused in transit.

Terms & Conditions

For all the important information about using and purchasing from the Red Cherry Prints website please click HERE

Frames & Picture Care

For lots of useful information about our frames, please visit our dedicated frames and picture care page by clicking HERE

About Red Cherry

Red Cherry Prints is owned and operated by me, Justine Gray.  I created this site to combine my passions for design, decor, and all things wordy.

I love words and the greatness that they can achieve when used in the right way.  For me, words transcend their literal use and are also things of beauty, hence my love of typography.

After I created some typographic designs for myself it occurred to me that perhaps other people might like them too, so I set to work in my small studio in Sheffield and launched this site at the end of 2013.

Our homes reflect our personalities, and the art we hang on our walls is a big part of that.  Inspired by popular culture and vintage/retro style, my designs aim to capture and celebrate beloved aspects of our everyday lives - from childhood memories, to favourite interests, to quotes that motivate and inspire us.

I feel that art should be affordable and accessible to all.  I don't think a picture frame should cost five times the price of the print.  I'm proud to offer uniquely designed prints as complete framed pictures at everyday prices.

But, mainly, I just want my designs to make people smile.  I want my designs to make you linger when you pass them, to evoke a feeling or a rush of nostalgia.  I want my designs to be a record of good times, a proud declaration of taste, an observation on life.

Many thanks for visiting my site! 

Trade Enquiries

To enquire about any of the following, please contact us via the form on our contact page or email us at [email protected]


We welcome enquiries from shops and businesses that are interested in stocking Red Cherry prints and framed pictures.  We also offer a drop-ship arrangement for online retailers.

Bulk Purchase

Many of our prints are popular with business premises such as bars, cafes, restaurants, etc.  Discounts can be arranged for bulk purchases.

Bespoke Commissions

We can arrange any of our prints in sizes and formats other than those offered on this site.  If you would like a variation of an existing print, or a new design which incorporates specific aspects of your business this can be arranged.


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